ServiceNow Flow Designer - Microcertification

ServiceNow Flow Designer - Microcertification free download

Flow Designer

Service Now Flow Designer,  testes inteiramente em inglês.

22 Questions - 01 Hour - 70% -

Necessário: 16 Acertos de 22 Questões

Este Mock test proporciona ao administrador/desenvolvedor se habilitar a certificação Performance Analytics

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What is a Flow?

A flow

• Automates business logic for an application or process.

• Is an automated sequence of actions that runs each time a condition is met.

• Is repeatable.

• Performs the same predefined process every time it executes.

Flow Designer is a Now Platform® feature for automating processes in a single design environment. Flow Designer lets process owners use natural language to automate approvals, tasks, notifications, and record operations without coding.

You can expand Flow Designer to communicate with external instances and third-party systems by requesting a separate subscription to Integration Hub.

For developer training, see Using Flow Designer on the ServiceNow® Developer Site.

Flow Designer benefits

Flow Designer provides process owners and developers these benefits:

• Automates repetitive work to improve efficiency and experience.

• Describes a workflow in natural language to help non-technical users understand what it does.

• Enables creating and testing a workflow from a single interface to ensure it works as expected.

• Promotes process automation by enabling subject matter experts to develop and share reusable actions with flow designers.

• Reduces upgrade costs, with upgrade-safe Now Platform logic replacing complex custom script.

• Reduces development costs by providing a library of reusable actions.

• Enables extending Flow Designer content by subscribing to ServiceNow Integration Hub or installing spokes.

Flow Designer components

Flow Designer consists of the following components:

Flows

A flow is an automated process consisting of a trigger and a sequence of actions. Flows automate business logic for a particular application or process. For example, the VTB Sample Flow creates and assigns a VTB card whenever a priority 1 incident is created. Building and managing flows requires that you have some familiarity with the Now Platform tables and fields that the application or process uses. Process analysts can create flows using available actions or copy an existing flow to use it as a template.

Subflows

A subflow is an automated process consisting of a sequence of reusable actions, data inputs, and outputs. In contrast to flows, subflows do not have a trigger but instead run within a flow, another subflow, or a script. Building and managing subflows requires that you have some familiarity with the Now Platform tables and fields that the application or process uses. Process analysts can create subflows using available actions or use an existing subflow as a template.

Actions

An action is a reusable operation that enables process analysts to automate Now Platform features without having to write code. For example, the Create Record action allows process analysts to generate records in a particular table with particular values when certain conditions occur. ServiceNow core actions like Create Record require some familiarity with Now Platform tables and fields. Action designers can create application-specific actions to pre-set configuration details. For example, creating a Create Incident Task action ensures that the process analyst uses the correct table and field configuration each time the action is used. You can add application-specific actions by activating the associated spoke.

Spokes

A spoke is a scoped application containing Flow Designer actions and subflows for managing specific tables. For example, the ITSM Spoke contains actions for managing Incident and Problem records. For a list of available spokes, see Spokes. You can activate additional spokes on your instance by installing the appropriate app from the ServiceNow Store or activating the appropriate plugin. Building your own spoke requires familiarity with application development on the Now Platform.

Action steps

An action step or step is a single reusable operation within an action. For example, the Create Record step allows action designers to specify the table and field values to use during record creation. Action steps require subject matter expertise with application tables, fields, and business logic. Application developers or IT generalists add action steps to actions from the Action Designer design environment. Flow Designer provides a set of ServiceNow core action steps to automate Now Platform processes. You can add application-specific action steps by activating the associated spoke.