Introduction to Telecommunications Fraud Management
Learn key fraud types, detection techniques, and investigation practices to protect telecom networks.
Introduction to Telecommunications Fraud Management free download
Learn key fraud types, detection techniques, and investigation practices to protect telecom networks.
Telecommunications fraud is a rapidly growing threat, costing the global industry billions in annual revenue losses. As telecom services expand across voice, data, and mobile money, so too do the methods fraudsters use to exploit system loopholes, customer trust, and operational weaknesses. This course offers a comprehensive introduction to telecommunications fraud management—designed for beginners, aspiring fraud analysts, telecom professionals, and auditors.
You will begin with an overview of what telecom fraud is, why it matters, and how it impacts service providers, regulators, and customers. The course then explores key fraud types, including SIM Box fraud, International Revenue Share Fraud (IRSF), subscription fraud, roaming fraud, social engineering, and insider fraud. You’ll also gain in-depth insight into mobile money fraud, such as agent collusion, fake reversals, and SIM swap fraud.
Through practical modules, you’ll learn how fraud is detected using rule-based engines, analytics, KPIs, and real-time monitoring. You’ll explore how CDRs, billing, KYC, and roaming data contribute to investigations, and you’ll follow the full fraud case lifecycle—from alert to resolution.
The course also covers regulatory compliance, ethical case handling, whistleblowing, and career growth paths within telecom fraud management. Taught by fraud expert Moses Malefane, this course delivers real-world knowledge for immediate application.
