Mastering Salesforce Agentforce: Build IAutonomous AI Agents
Unlock the Power of Salesforce Agentforce to Build Next-Gen AI Agents for CRM Automation
Mastering Salesforce Agentforce: Build IAutonomous AI Agents free download
Unlock the Power of Salesforce Agentforce to Build Next-Gen AI Agents for CRM Automation
Master the power of AI automation with Salesforce Agentforce – the next-generation platform for building intelligent, autonomous agents on the Einstein 1 Platform.
This in-depth course is your complete guide to Salesforce Agentforce, a revolutionary technology that enables professionals to create AI-powered agents that reason, act, and learn across customer data, business logic, and connected systems. Whether you're a Salesforce Administrator, Developer, Consultant, or AI Enthusiast, this course will equip you with the knowledge and skills to design, deploy, and manage enterprise-grade AI agents using Agent Builder, the Reasoning Engine, and Salesforce's trusted CRM data.
What Is Salesforce Agentforce?
Agentforce is Salesforce’s cutting-edge framework for building autonomous AI agents capable of performing real business tasks—far beyond what chatbots or scripted automation can do.
Built on the Einstein 1 Platform, Agentforce gives you tools to:
Connect AI agents directly to Salesforce Data Cloud
Use the Atlas Reasoning Engine to make real-time decisions
Trigger actions through APIs, Apex, and Salesforce Flows
Interact through multiple channels like Slack, Web, and Mobile
Use low-code tools to create intelligent assistants without writing complex code
With Agentforce, your agents can understand business context, make informed decisions, and take action automatically—streamlining operations in customer service, sales, marketing, and commerce.
What Makes This Course Unique?
Unlike most generic AI or chatbot courses, this one is 100% focused on Salesforce Agentforce, built with real product features and official architecture. You’ll learn how Salesforce’s AI stack actually works—from data ingestion and context modeling to logic reasoning and agent behavior.
Plus, you’ll walk away with:
Reusable project templates
Actionable examples
And a complete understanding of how AI is transforming CRM
