ISO 9001 Quality Management Systems Overview
Basics of a quality management system

ISO 9001 Quality Management Systems Overview free download
Basics of a quality management system
Considering a career in quality?
This is the course for you! Covered are the principles of a quality management system:
Customer Focus
Leadership
Engagement of People
Process Approach
Improvement
Evidence Based Decision Making
Relationship Management
We discuss each of these principles, their importance to any organization's overall health, and the key benefits of utilizing these principles.
Additionally, we provide an overview of each of the clauses in the ISO 9001 quality management system standard.
And, as a bonus, we've added a lecture describing several opportunities available within a company's quality management system.