ServiceNow CIS Service Mapping | Certification Practice Set

ServiceNow CIS Service Mapping | Certification Practice Set free download

Ace the ServiceNow CIS–Service Mapping Certification with real practice questions, detailed explanations & exam guidance

Are you preparing for the ServiceNow Certified Implementation Specialist – Service Mapping (CIS-SM) exam? This course is designed to be your ultimate practice companion. With a curated set of realistic practice questions, this course provides you with the knowledge, skills, and confidence you need to pass the CIS-Service Mapping exam on your first try.

Inside, you’ll find comprehensive practice tests aligned with the latest ServiceNow exam blueprint. Each question is followed by a detailed explanation, helping you understand the correct answer and reinforcing the core Service Mapping concepts that the exam tests. You’ll gain clarity on key areas such as:

• Service Mapping fundamentals

• Pattern design and troubleshooting

• Discovery and CMDB integration

• Application and infrastructure mapping

• MID Servers and credentials

• Data management and CI identification

Exam Scope:-

1. Service Mapping Pattern Design(30%)

• Pattern Designer (Debug, Steps, Temp variables, Command Line Console)

• Operations (Match, Parse variable, Parse file, Parsing strategies)

• Scripting (WMI, SSH, Regex, Command Line, SNMP)

• Application Identification and Connection Sections (Patterns, Identification and Connection Sections, Troubleshooting)

2. Service Mapping Configuration(20%)

• Setup and Configuration (Configuration files, Tuning, Applications, IP ranges, MID Servers, Icons)

• Service Configuration (Entry points, CI Types, Credentials, Service Maps, Schedules, Service Groups, Technical Services, Service creation)

• Service Mapping Process Flow (Process flow, Troubleshooting, Discovery Log)

3. Discovery Configuration(15%)

• Discovery Setup and Config (Behaviors, Clusters, IP Services, Schedules, MID Servers)

• Discovery Process Flow (PCIE Phases, ECC Queue, Status, Discovered Device)

• Discovery Troubleshooting (Discovery Errors, Authentication Errors, Duplicates, Credentials)

4. Machine Learning(10%)

• Service Mapping Methods (Guidance on Service Mapping Methods)

• ML Powered Mapping (Service Mapping Workspace, Implementation, Mapping Service Candidates)

5. Configuration Management Database(15%)

• CI Class Management (CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)

• CMDB Identification and Reconciliation (Identification Rules, Reconciliation Rules, Datasource Precedence Rules, CMDB De-duplication Tasks)

6. Service Mapping Engagement Readiness(10%)

• Scoping (Service definition, Shared services, Licensing, Supported Applications)

• Planning (Implementation Skill Sets, MID Server Requirements, Implementation Requirements, Security Requirements)

• Operationalizing IT (Measurable KPI improvements, Service Mapping Benefits, Service Mapping Use Cases)

  
  

Exam Structure:-

Exam Duration:-

The exam duration is 90 minutes.

Number of Items:-

The exam consists of 60 questions.

This course is regularly updated to reflect current exam trends and updates from ServiceNow. Whether you're just starting your certification journey or brushing up before test day, these practice sets will help highlight your strengths and uncover areas needing improvement.

Take this practice course today and get one step closer to becoming a certified ServiceNow Implementation Specialist in Service Mapping.