Breaking barriers in business - crosscultural communication
learn how to work with other cultures: communicate, give feedback, build relationships and manage differences

Breaking barriers in business - crosscultural communication free download
learn how to work with other cultures: communicate, give feedback, build relationships and manage differences
Welcome to our cross-cultural communication course by Blackbird. In the course we’ll cover a number of areas:
What is culture? How does it affect the way we work?
How can I lead a cross cultural team to maximize results & minimize misunderstandings?
What problems can I expect when working with cultures very different from mine?
And finally what tools and practices improve the quality of cross cultural communication with clients & team members?
We’ll address these questions and more in detail. This course is designed with and for professionals, managers and students who work with other cultures on a daily or ad hoc basis, in person or online.
Our course is packed with quizzes, video lectures and extra resources which will help you in:
Establishing relationships
Working in teams and leading teams
Building agreements and handling disagreements
Managing projects and meetings
Course content:
Module 1: Understanding the business of culture
Module 2: On the way to good communication
Module 3: Building trust across cultures
Module 4: Navigating hierarchy
Module 5: Managing projects & meetings across cultures
Module 6: Working across cultures – tips for leaders & team members