Guest Expectations in The Hospitality Property Industry

Guest Expectations in The Hospitality Property Industry free download

Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes

Learn how to step back and analyze your hospitality property objectively.

Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings.

In this 10-part tutorial series, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.

• How Does Your Property Compare

• How to Become Your Own Guest

• Is Your Hospitality Property Accessible

• Is Your Restaurant Meeting Its Potential?

• How to Get Endless Referrals

• Negative Reviews Are Good For Business

• How to Prepare For When Guests Return

• Reopening Hotels, Resorts, Bed & Breakfasts etc. After COVID-19.

• What Will Your Guests Expect Post Lockdown

• What Is The Future Of The Hospitality Property Industry

This course includes easy-to-follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable, as well as, a “Guest Expectations in The Hospitality Property Industry” quiz, to ensure you get the most out of these tutorials.

You can view this section as an individual course or watch it as part of the “Your Guide to Owning & Operating a Hospitality Property – Successfully” course.

Do you want to see your property as your guest do? Don’t hesitate.

Sign up now!