Mastering Construction Claims: Principles and Best Practices

Mastering Construction Claims: Principles and Best Practices free download

A Practical Guide to Identifying, Managing and Resolving Construction Claims

This course offers a comprehensive and practical learning experience for professionals involved in construction projects. It is designed to help you master the end-to-end process of managing construction claims, from early identification to effective resolution. Through a structured and industry-relevant approach, you’ll develop essential skills to navigate the complex challenges of claims management.

By joining this course, you will:

• Understand what construction claims are and why they matter, including their impact on cost, schedule, and project outcomes.

• Explore different types of claims, such as delays, disruptions, acceleration, and scope changes.

• Gain insight into the root causes of claims, including design errors, unforeseen conditions, contractual gaps, poor planning, and external events like force majeure.

• Learn the legal and contractual foundations of construction claims, and how to interpret key clauses in standard contracts (e.g., FIDIC, NEC).

• Follow the full lifecycle of a claim, from identification and documentation to negotiation and resolution.

• Master claim identification techniques, including how to detect early warning signs and avoid escalation.

• Develop best practices for claim documentation, including records, logs, correspondence, and supporting evidence.

• Learn how to analyze and evaluate claims, using methods like schedule impact analysis, cost assessments, and delay analysis.

• Understand the role of technology in claims management, including software tools, digital tracking systems, and documentation platforms.

• Explore claim resolution techniques, including negotiation strategies, alternative dispute resolution methods (mediation, arbitration, adjudication), and litigation procedures.

• Discover proactive risk management strategies, and how to reduce the likelihood of disputes through better planning, communication, and contract drafting.

• Learn about emerging trends and innovations, such as the use of AI, data analytics, and Building Information Modeling (BIM) in claims management.

• Gain awareness of global legal frameworks, international arbitration practices, and how regional differences affect claim resolution processes.

• Apply your knowledge through practical examples and real-world scenarios, helping you build confidence in handling claims in various project environments.

This course is ideal for professionals seeking to improve their ability to manage construction claims effectively, minimize risks, and protect the interests of their organization or clients.